MADE FOR GORGIAS

Type 5 words.
Wingman writes the rest.

Wingman reads your customer's message, takes your one-line draft, and writes a warm, on-brand reply. Right inside Gorgias.

No charge for 7 days · Cancel anytime

Gorgias · Reply to Sarah
📩 CUSTOMER MESSAGE
"Hi, my hoodie doesn't fit. How do I return it?"
YOUR DRAFT
Rewrite
Built and used by 8-Figure Shopify Ecom Founders
HOW IT WORKS

Your draft + Wingman magic
= 1 happy customer

Wingman reads the customer's message first, so the reply actually addresses what they asked.

100 tickets is 5 hours of typing.

With Wingman, it's 2.

90%
Less typing per reply
25hrs
Saved per VA, monthly
Faster reply writing
Get your time back →
THE PAIN

You know the feeling when...

× You're 60 tickets deep and your replies are getting shorter
× Your VAs send "yes it's $20" and customers churn
× Every reply takes 90 seconds you don't have
× Brand voice disappears after lunch
WHAT'S INSIDE

Built for ecom support

📖 Reads the customer's message
Replies actually address what the customer asked. No more generic responses.
🔗 Preserves your details
Links, order numbers, policies stay exactly as you wrote them.
🌡 3 warmth levels
Light, Medium, or Heavy. Match the moment, match the customer.
🎯 Your brand voice
Custom instructions teach Wingman your tone, policies, and style.
⚡ Lives in Gorgias
No copy-pasting between tools. Click Rewrite right in the reply box.
🛡 Private & secure
Your data is processed securely. Nothing stored, nothing used for training.
Try Wingman free →
PRICING

Simple, by the seat

Cancel anytime · Fair usage applies

SOLO
$19 /mo
For solo founders & small shops
✓ 7-day free trial
✓ Save ~5 hrs/week
1 user
Unlimited rewrites*
All warmth levels
Custom instructions
Get Solo
ENTERPRISE
Custom
For 10+ seats or high volume
✓ Tailored onboarding
✓ Save 40+ hrs/week
Custom limits
Priority support
Dedicated success contact
Volume discount
Talk to us

* Fair usage applies. Heavy users will be invited to upgrade to a higher plan.

Common questions

Does it store my customers' data?
No. Drafts are processed securely to generate your reply, then discarded. Nothing stored, nothing logged, nothing used for training.
What does the 7-day trial include?
Full access to your chosen plan. We require a card to start, but you won't be charged until day 8. Cancel any time during the trial and pay nothing.
Can I cancel anytime?
Yes. Cancel from your billing portal whenever. You keep access until the end of your billing period.
What if I outgrow my plan?
We'll send you a friendly email and offer an upgrade path. No surprise charges, ever.
Does it work with Zendesk or Freshdesk?
Not yet. Gorgias only for now. Email us if you want it for other tools and we'll add you to the waitlist.

Ready to type less?

7 days free. Cancel anytime.

Start your free trial →